Why is my order being split up?
Last updated on
We always try to convert one order into one invoice. But this is not always possible for example when the invoice needs to follow two different VAT regimes. This is not allowed under Belgian law, therefore we automatically split your order into two orders and thus two invoices.
The first order/invoice contains all products/services for which VAT must be charged. E.g., because the goods are shipped from the same country as the country of your delivery address.
The second order/invoice contains all products/services that follow the intra-community VAT regime, often better known as "reverse charge VAT".
We automatically determine the need for the split based on the chosen invoice details, delivery address and the products ordered.
