When do I receive my invoice?

The moment one of your ordered products is shipped, you will receive an e-mail with the invoice for the complete order.

Note: To avoid having to forward the invoice to the right department within your organization, you can enter additional e-mail addresses (max. 5) in your billing information (figure 1). These e-mail addresses will automatically receive a copy of the invoice, saving you the trouble of doing this manually.

Figure 1: the field with the billing data in which you can enter additional e-mail addresses (max 5), which will receive a copy of the invoice.

Did you lose an e-mail or invoice? No worries, you can find and download all your invoices on our website, under my orders.